All products are shipped via Registered Post with tracking.
Once payment has been submitted, the order is dispatched within 3-7 business days.
A confirmation email is sent once the order has been dispatched with the shipping and tracking details.
You can track the progress of your order anytime by clicking on the link provided in the email or by clicking on the online tracking module on our website.
LOGISTICS & DELIVERY
As the products are dispatched from different warehouses, you may receive the delivery in several separate consignments.
The estimated time to delivery is normally between 2-4 weeks depending on the destination country.
We are not responsible for any local charges or taxes that may arise in your country.
We are not responsible for errors made by the post. However, if you have not received your order after 4 weeks, please contact our Customer Support Team, we will be happy to assist you.
We reserve the discretion as to the carrier to be used. Your preferred carrier may be used if you agree to assume any additional shipping charges (if applicable). Should you require a specific carrier, please contact us just after placing the order.
Should you have any questions, you may ask our bot on the website. Our little friend is available 24/7 to help you with any shipping queries you may have.