SHIPPING & TRACKING
- All products are shipped via Registered Post with tracking.
- Once payment has been submitted, the order is dispatched within 3-7 business days.
- A confirmation email is sent once the order has been dispatched with the shipping and tracking details.
- You can track the progress of your order anytime by clicking on the link provided in the email or by clicking on the online tracking module on our website.
LOGISTICS & DELIVERY
- As the products are dispatched from different warehouses, you may receive the delivery in several separate consignments.
- The estimated time to delivery is normally between 2-4 weeks depending on the destination country.
- We are not responsible for any local charges or taxes that may arise in your country.
- We are not responsible for errors made by the post. However, if you have not received your order after 4 weeks, please contact our Customer Support Team, we will be happy to assist you.
- We reserve the discretion as to the carrier to be used. Your preferred carrier may be used if you agree to assume any additional shipping charges (if applicable). Should you require a specific carrier, please contact us just after placing the order.
- Should you have any questions, you may ask our bot on the website. Our little friend is available 24/7 to help you with any shipping queries you may have.
- You may also send us an email on email@example.com and we will revert back to you as soon as possible.